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From Stadiums to Cafés: The Reuse Playbook Changing the Game

Across North America, stadiums and arenas are redefining what sustainability looks like in real time. Instead of switching from one disposable material to another, they are rethinking the system entirely, turning single-use cups into reusable ones that circulate again and again. These reuse programs are proving that sustainability is not just about new materials; it’s […]

Across North America, stadiums and arenas are redefining what sustainability looks like in real time. Instead of switching from one disposable material to another, they are rethinking the system entirely, turning single-use cups into reusable ones that circulate again and again.

These reuse programs are proving that sustainability is not just about new materials; it’s about better design. When the system is clear, convenient, and built for participation, fans return their cups instinctively, and waste reduction follows naturally.

Why It Matters

The cup a business hands across the counter says a lot about its values and environmental impact. Reuse programs cut down on waste, lower long-term costs, and enhance the customer experience. Stadiums have demonstrated that success depends less on materials and more on how the system supports behavior.

What Stadiums Have Learned

Major sports venues have shown that reuse works when participation is easy. With well-placed bins, simple prompts, and staff engagement, return rates can exceed 90 percent. Every cup returned is one less to purchase and one less in the landfill.

These same principles apply to cafés, hotels, and quick-service restaurants. When guests know where to return a cup and trust that it’s clean and reused safely, they participate willingly.

Building a System That Works

Launching a reuse program starts with data and design. Count the cups served on your busiest day to establish a baseline. Position return bins where customers naturally finish their drinks. Train teams to give consistent reminders, and celebrate results publicly. When operations and communication align, sustainability feels effortless.

Hygiene and Trust

Behind every successful reuse system is strong sanitation. Reusable cups follow the same food-safety standards as any dishware under FDA guidelines. High-temperature washing or approved sanitizing systems ensure guest confidence and program reliability.

The Big Picture

Reuse is not just an environmental trend, it’s a practical, scalable business strategy. Stadiums are proving that circular systems reduce costs, simplify operations, and strengthen brand reputation. For restaurants and cafés, adopting similar models can transform everyday service into measurable impact.

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FAQs

1. Why are stadiums leading the reuse movement?
Because they manage high-volume beverage service, making them ideal for testing and scaling circular systems quickly.

2. How does reuse lower costs?
Once cups are in circulation, replacement costs drop sharply as fewer new units are needed.

3. Is it safe to reuse beverage cups?
Yes. When washed according to FDA-approved foodservice standards, reusable cups are completely safe.

4. Do guests actually return the cups?
Yes. Clear bins, signage, and staff engagement regularly drive return rates of 90 percent or more.

5. How can a small café start a reuse program?
Begin with a limited pilot, set up visible return bins, and partner with suppliers experienced in reusable systems.

Leanne Duong-Ma is an award-winning entrepreneur with 20+ years of expertise in sourcing, manufacturing, and supply chain management. She is the founder of Direct Source Procurement, where she combines deep industry knowledge with a steadfast commitment to sustainability. Recognized as SBA Nevada Minority-Owned Small Business of the Year, WRMSDC Supplier of the Year, and one of WE USA magazine’s Top WBE CEOs, Leanne also serves as Chapter President of ACE NextGen Las Vegas and contributes to the WBENC National Forum. Guided by her European upbringing and inspired by her role as a mother, she leads with purpose, helping clients achieve eco-friendly solutions while mentoring entrepreneurs nationwide.

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